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What our clients are saying...
We have been in the market for a new home ... and are anticipating a move this summer. I work with computers and websites and this site is very impressive. My hats off to the IT Team that designed this site. If as much care and information is put into your work as you do with your website, all I've got to say is you must have one helluva' business. I've seen twenty five to thirty real estate websites thus far but none compare to this in any way, shape or form. I don't know if this will reach the people you work for but I hope it does. It's blown the twenty five to thirty websites I visited right out of the water. Not to sound to crude but it's finally nice to go to a website where they really care. Thanks,
John G. Bartlett
Thank You for Taking the Time to Explain! | Question: How would you rate us in the following areas:
(One being Poor and Ten Bring Excellent)
Knowledge: 1 2 3 4 5 6 7 8 9 10
Answer: 10
Listing Skills: 1 2 3 4 5 6 7 8 9 10
Answer: 10
Problem Solving: 1 2 3 4 5 6 7 8 9 10
Answer: 10
Availability: 1 2 3 4 5 6 7 8 9 10
Answer: 10
Enthusiasm: 1 2 3 4 5 6 7 8 9 10
Answer: 10
Communication: 1 2 3 4 5 6 7 8 9 10
Answer: 10
General Conduct: 1 2 3 4 5 6 7 8 9 10
Answer: 10
Easy to Work With: 1 2 3 4 5 6 7 8 9 10
Answer: 10
Source of Information: 1 2 3 4 5 6 7 8 9 10
Answer: 10
Question: What did you like about us?
Answer: The fact that you took your time to explain and help me understand a very complex transaction!
Question: Would you utilize our services again?
Answer: Yes
Question: Would you refer your family & friends?
Answer: Yes |
Mary L
San Diego | | | 
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Quality Service Questionnaire | Question: How would you rate us in the following areas:
(One being Poor and Ten Bring Excellent)
Knowledge: 1 2 3 4 5 6 7 8 9 10
Answer: 9
Listing Skills: 1 2 3 4 5 6 7 8 9 10
Answer: 10
Problem Solving: 1 2 3 4 5 6 7 8 9 10
Answer: 9
Availability: 1 2 3 4 5 6 7 8 9 10
Answer: 10
Enthusiasm: 1 2 3 4 5 6 7 8 9 10
Answer: 9
Communication: 1 2 3 4 5 6 7 8 9 10
Answer: 10
General Conduct: 1 2 3 4 5 6 7 8 9 10
Answer: 9
Easy to Work With: 1 2 3 4 5 6 7 8 9 10
Answer: 10
Source of Information: 1 2 3 4 5 6 7 8 9 10
Answer: 10
Question: What did you like about us?
Answer: Your helpfulness and positive attitude.
Question: Would you utilize our services again?
Answer: Yes
Question: Would you refer your family & friends?
Answer: Yes |
Mr. & Mrs. Bell
Rancho Penasquitos | | |
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Excellent Customer Service! | Question: How would you rate us in the following areas:
(One being Poor and Ten Bring Excellent)
Knowledge: 1 2 3 4 5 6 7 8 9 10
Answer: 9
Listing Skills: 1 2 3 4 5 6 7 8 9 10
Answer: 9
Problem Solving: 1 2 3 4 5 6 7 8 9 10
Answer: 9
Availability: 1 2 3 4 5 6 7 8 9 10
Answer: 9
Enthusiasm: 1 2 3 4 5 6 7 8 9 10
Answer: 9
Communication: 1 2 3 4 5 6 7 8 9 10
Answer: 9
General Conduct: 1 2 3 4 5 6 7 8 9 10
Answer: 9
Easy to Work With: 1 2 3 4 5 6 7 8 9 10
Answer: 9
Source of Information: 1 2 3 4 5 6 7 8 9 10
Answer: 9
Question: What did you like about us?
Answer: Your level of experience and excellent service.
Question: What areas could stand improvement?
Answer: None - All were outstanding.
Question: Would you utilize our services again?
Answer: Yes
Question: Would you refer your family & friends?
Answer: Yes |
Bob & Sharon
Rancho Penasquitos | | |
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You Seemed Like Friends! | Question: How would you rate us in the following areas:
(One being Poor and Ten Bring Excellent)
Knowledge: 1 2 3 4 5 6 7 8 9 10
Answer: 10
Listing Skills: 1 2 3 4 5 6 7 8 9 10
Answer: 10
Problem Solving: 1 2 3 4 5 6 7 8 9 10
Answer: 10
Availability: 1 2 3 4 5 6 7 8 9 10
Answer: 10
Enthusiasm: 1 2 3 4 5 6 7 8 9 10
Answer: 10
Communication: 1 2 3 4 5 6 7 8 9 10
Answer: 10
General Conduct: 1 2 3 4 5 6 7 8 9 10
Answer: 10
Easy to Work With: 1 2 3 4 5 6 7 8 9 10
Answer: 10
Source of Information: 1 2 3 4 5 6 7 8 9 10
Answer: 10
Question: What did you like about working with us?
Answer: You seemed like friends. You went out of your way with service. We tell everyone what you both did during the fire. You were amazing!
Question: Would you utilize our services again?
Answer: Yes
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Jeff & Carol
San Diego | | |
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We Are Thankful You Handled the Sale! | Question: How would you rate us in the following areas:
(One being Poor and Ten Bring Excellent)
How well did you understand the service we provided?
Answer: 10
Did you feel well informed about the process?
Answer: 10
Did everything happen on time, as expected?
Answer: 10
Were we responsive to your inquiries and answer all your questions satisfactorily?
Answer: 10
Did we meet or exceed your expectations?
Answer: 10
Do you feel the selling price we recommended was reasonable?
Answer: 10
Do you feel we provided service beyond what you could get with other agents?
Answer: 10
What would be the likelihood you would use our services again?
Answer: 10
How would you rank our overall performance?
Answer: 10
Question: What did you like about us?
Answer: We are so thankful you handled the sale of our dad's estate. I especially appreciated your frequent communication and help in decision making. Thanks so much!
Question: Would you utilize our services again?
Answer: Yes
Question: Would you refer your family & friends?
Answer: Yes |
Jean N
PQ | | |
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